We are experiencing network problems that cause a fraction of the keys uploaded to our AES Key Upload service to fail validation against our YubiCloud validation server. We have reported the issue to our network provider, and will update this post with more information as we receive it.
Update: The problem has been resolved now, it was a router misconfiguration at the network provider that caused the problem.
Update: We have received reports that some non-vv keys may have been affected and we are investigating why that may be.
Update: Further investigation indicates that about 50 distinct YubiKeys were affected by this incident.
AES Key Upload Service Maintenance
We are upgrading the AES Key Upload machine so expect a few minutes of downtime and some DNS propagation delays for the new IP address. The new addresses are 166.78.146.211 and 2001:4800:7812:514:9aee:1077:ff04:f04e.
SAML Service Trial Ending
Our trial service for testing out SAML with YubiKey against Google Apps will be shut down on April 1th 2013. To the customers who are relying on the service we suggest to consider the following options:
Feel free to contact us if you need further information or help.
Updating the Forum Look
At 09:00 UTC+1 we are going to have a scheduled forum maintenance to update the look and feel of our community.
We expect the forum to be inactive for 2 hours.
Update: it should be working now, please contact us if you notice something not working as intended.
Forum Maintenance
The Forum will be in Maintenance mode for few hours today. We are introducing some changes to let the user have a better community experience.
While the forum is in maintenance mode you will not be able to perform common operation such as register or create new posts.
Update: it should be working now, please contact us if you notice something not working as intended.
Web site slow
Our web server is currently slow or not responding due to high load. We are working on fixing it.
Update: It should be working again now, thanks to webcaching using Varnish.
vv-prefix outage
Due to a power-outage recently uploaded keys with vv-prefix are currently unable to verify with YubiCloud.
